Returns & Exchanges
At BETAFPV, we stand by the quality of our FPV equipment and offer a 30-day return window for items in original, unused condition to ensure your total satisfaction. If you encounter technical issues or received a defective unit, our support team is ready to assist with a replacement or refund.
Submit a Support Ticket
Contact our customer service team through the official support portal with your order number and a clear description of the issue.
Provide Evidence
For technical defects or shipping damage, please attach high-quality photos or a short video demonstrating the problem with the electronics or drone components.
Ship the Item Back
Once your Return Merchandise Authorization (RMA) is approved, securely pack the items in their original packaging and ship them to our designated service center.
Inspection and Refund
Our technicians will inspect the returned hardware for flight logs or physical damage; once cleared, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing